How to Verify a Home Care Agency's License in NJ

Hiring someone to care for a loved one at home is an act of trust — and in New Jersey, not every company calling itself a "home care agency" has been properly vetted. Verifying an agency's standing with the state takes about ten minutes once you know where to look.

Does a Home Care Agency Need a License in NJ?

Non-medical home care agencies register as a Health Care Service Firm (HCSF) with the NJ Division of Consumer Affairs under the Health Care Service Firm Act — not a traditional health department license. Since July 2019, mandatory third-party accreditation (CHAP or ACHC) is required to renew that registration.

Step 1: Ask for the Agency's Registration Information

A legitimate agency will readily provide their HCSF registration number, their exact registered business name, and their accrediting body. Hesitation is a red flag.

Step 2: Verify Online Through NJ's MyLicense Portal

Go to newjersey.mylicense.com/verification, select Health Care Service Firm, and search by name or number. Confirm the status is active and the name matches.

Step 3: Call to Confirm

Call the Division of Consumer Affairs' Regulated Businesses Section at (973) 504-6370 to confirm status directly — especially for recently renewed registrations.

Step 4: Check for CHAP or ACHC Accreditation

Both CHAP and ACHC maintain public accreditation search tools. Verify the agency's accreditation is current. Friendly Home Care LLC holds current ACHC accreditation.

Step 5: Confirm Caregiver CHHA Certification

In NJ, caregivers providing personal care must hold a current CHHA certification from the State of New Jersey. Ask the agency for confirmation or contact the NJ Board of Nursing directly.

Red Flags to Watch For

  • Refusal to provide a registration number
  • Business name doesn't match the MyLicense search
  • No current CHAP or ACHC accreditation
  • Pressure to sign before you've verified anything
  • Caregivers can't produce current CHHA certification

Request a free assessment from Friendly Home Care LLC — ACHC-accredited and fully registered with the NJ Division of Consumer Affairs. Call (732) 889-8444.