Frequently Asked Questions
Everything you need to know about our home care services in New Jersey. Can't find your answer? Call us at (732) 889-8444.
Getting Started
- How do I get started with home care services?
- Call us at (732) 889-8444 or fill out our online contact form. We'll schedule a free, no-obligation in-home assessment to understand your loved one's needs and recommend the right services and care plan.
- How quickly can care begin after the assessment?
- In most cases we can begin care within 24–48 hours of the initial assessment. For urgent situations, we work as quickly as possible.
- Do you offer free consultations?
- Yes. We provide a free in-home assessment at no cost and with no obligation.
- What areas of New Jersey do you serve?
- We serve Somerset, Middlesex, Union, Morris, Hunterdon, Monmouth, Mercer, and Essex counties in New Jersey.
Our Services
- What types of home care services do you provide?
- We offer Personal Care, Companion Care, Dementia & Alzheimer's Care, and Respite Care.
- What is the difference between personal care and companion care?
- Personal care involves hands-on physical assistance with daily living activities. Companion care is non-medical and focuses on social engagement, light housekeeping, meal preparation, and transportation.
- Do you provide overnight or 24-hour care?
- Yes. We offer daytime, evening, overnight, live-in, and 24-hour care options.
Insurance & Payment
- What insurance plans do you accept?
- We accept Medicaid (NJ FamilyCare), Medicare Advantage plans, long-term care insurance, Veterans Benefits (VA), and private pay.
Our Caregivers
- Are your caregivers background-checked?
- Every caregiver undergoes a comprehensive background check, drug screening, and reference verification before working with any client.
- Do you have Spanish-speaking caregivers?
- Yes. We have bilingual English/Spanish caregivers available. Se habla español.
CHHA Training
- What is the CHHA training program?
- Our NJ State-approved Certified Home Health Aide (CHHA) training program is 76 hours of combined classroom instruction, hands-on skills lab, and supervised clinical hours.
- Is the training available in Spanish?
- Yes. Our CHHA training program is available in both English and Spanish.